Sharon’s 20-year career includes expertise in marketing strategy, digital marketing, customer relationship management (CRM), direct marketing, and more. She earned a B.B.A. degree in marketing from Florida Atlantic University and an M.B.A. from Arizona State University. She has held high-level positions, including vice president and director, at companies such as Centex, Sears Home Services, and The Stow Company. In addition, she was president of a digital agency where she published, spoke and provided services and training to clients and prospects on SEO/SEM, email marketing and website design.
  1. speaker, speaker topics
    Fun, informative and full of practical advice and insights on marketing strategy, CRM, email marketing and marketing analytics. Sessions tailored to your event and needs.
  2. crm strategy, marketing strategy, thought leader
    Thought Leader
    As a marketing strategist, Sharon leads thinking on how to stay on the cutting edge of customer experience, CRM and email execution.
  3. training and education
    In-depth team training and coaching to ensure you execute at the highest level. Whether working with sales, customer service or marketing teams, Sharon can help instill a culture that drives customer experience strategy and delivers delighted customers.
  1. MARCH 1, 2017
    Women In Consulting Leaders Network: Managing The Customer Journey
    5:30 p.m. to 8:30 p.m. The Van's Restaurant 815 Belmont Avenue Belmont, CA 94002
  2. APRIL 25, 2017
    International Association of Business Communicators: SOUR Email
    11:45 a.m. to 1:00 p.m. Location TBD Atlanta, GA
  3. JULY 27, 2017
    Southeast Builders Association: CRM Strategy - Leveraging Contact for Success
    Time TBD Gaylord Palms Resort and Convention Center Kissimmee, FL
  4. OCTOBER 6, 2017
    Club Industry Annual Conference: Sour Email - Email Best Practices
    Time 8:15 a.m. Hilton Chicago Chicago, IL
  5. August 29, 2017
    Becoming the Builder of Choice - The Journey to Get There
    Time: 1:00 p.m. ESt Webinar Register at: https://register.gotowebinar.com/register/6398657780035963905
  6. March 15, 2018
    Building Relationships Through Customer Experience Mapping
    Time: 10:00 a.m. AIA San Francisco San Francisco, CA
My Blog:   Sour Email
When things just don't sit right!
Read my blog for thoughts on all things email:  deliverability, CAN-SPAM, testing, metrics, strategy and more.